Contact Us
We welcome you to visit us in one of our branches, and you can contact us via phone or email to discuss any of the choice or decisions you need to make. You can also leave us a message using our contact form below and we’ll be able to get back to you via email as soon as possible.
To contact us for help or with any questions you may have, get in touch via our free number:
0800 0789 636
Or email us via:
info@rowlandbrothers.com
Find Us
Phone: 020 8684 1667
Email: info@rowlandbrothers.com
Address: 299-303 Whitehorse Rd
Croydon
CR0 2HR
Charlie London
16:07 15 Mar 25
Sarah was very helpful all the way through the process. Everything was arranged with very little notice and any obstacle was overcome without fuss. Thank you, Grant.
Colin Poultney
10:36 14 Mar 25
I cannot recommend Rowlands highly enough. All the staff at the West Wickham branch were highly professional particularly Tracy who handled the arrangements for my Mums funeral impeccably, she was very dignified and professional and helped me through what was obviously a very difficult time. Thanks again Tracy.
sandy
19:01 13 Mar 25
I had nothing but kind and understanding and practical advice se throughout this painful time. Nothing was too much trouble for the West Wickham Team.
Sam Jam
22:25 06 Mar 25
I wish to say a very big thank you, to Rowland. Brothers, who arranged my mums funeral yesterday (5.3.25). The moment we booked the appointment all the way through to the end of the funeral, the staff were professional and caring. We had used Rowland brothers ten years previously for my Dads funeral and I’m pleased to say that their standards remain as high as ever. At a time when I felt so upset, Rowland brothers were able to take away all the stress that usually comes with organising a funeral. I really cannot recommend them enough.
PDwiny
19:19 20 Feb 25
A heartfelt Thank You to everyone at Rowland Brothers for such excellent organisation of my late brother's funeral.
The service itself was a wonderful comfort helping to ease the family's sorrow at such a sad and unexpected event.
The entire process was handled perfectly with excellent communication, comfort and caring throughout. From the very first contact, I no longer felt so lost and the family was able to proceed with giving my dear brother the very best send-off we were able, as he deserved.
Thanks again. Greatly appreciated.
The service itself was a wonderful comfort helping to ease the family's sorrow at such a sad and unexpected event.
The entire process was handled perfectly with excellent communication, comfort and caring throughout. From the very first contact, I no longer felt so lost and the family was able to proceed with giving my dear brother the very best send-off we were able, as he deserved.
Thanks again. Greatly appreciated.
A A
06:51 12 Feb 25
ALBA 2000 in Tirana 🇦🇱 collaborates with Rowland Brothers 🇬🇧 in cases of repatriation of bodies from Albania to England. We are very satisfied with Rowland Brothers, they are serious, professional and correct.
Andrew Stewart
13:13 11 Feb 25
After my mother's recent death, Rowlands transported her body from her flat to their premises, and worked with me to arrange and conduct her funeral. All involved acted with thoughtfulness, care and sensitivity at all stages.
The team who transported my mother's body clearly and helpfully explained in advance what would be involved, made sure I was happy with that before doing anything, checked the situation in my mother's flat before starting work, and ensured everything in the flat was left neat and in good order when they departed. They showed great sensitivity and patience when some people arrived part-way through, wanting to pay their last respects, giving them time and privacy to do so. All this took the stress out of this inevitably emotional occasion, and both I and others present were struck by the dignity and respect with which it was all done.
The funeral arranger and the team on the day of the funeral also showed professionalism, understanding and helpfulness throughout, both in person and in correspondence. They explained everything carefully, always made sure we understood what options there were, asked what we wanted without any pressure to choose one course over another, and ensured we knew exactly what would happen and when, and the team at the funeral were dignified and caring. This all made both the funeral and the period before and after it, as easy to cope with as possible.
I am happy to recommend Rowlands to others.
The team who transported my mother's body clearly and helpfully explained in advance what would be involved, made sure I was happy with that before doing anything, checked the situation in my mother's flat before starting work, and ensured everything in the flat was left neat and in good order when they departed. They showed great sensitivity and patience when some people arrived part-way through, wanting to pay their last respects, giving them time and privacy to do so. All this took the stress out of this inevitably emotional occasion, and both I and others present were struck by the dignity and respect with which it was all done.
The funeral arranger and the team on the day of the funeral also showed professionalism, understanding and helpfulness throughout, both in person and in correspondence. They explained everything carefully, always made sure we understood what options there were, asked what we wanted without any pressure to choose one course over another, and ensured we knew exactly what would happen and when, and the team at the funeral were dignified and caring. This all made both the funeral and the period before and after it, as easy to cope with as possible.
I am happy to recommend Rowlands to others.
Hilary Athene
20:57 09 Feb 25
Rowland Brothers recently helped arrange and direct two of my family's loved ones funerals and memorial services. From start to finish, I found them extremely caring, sensitive and respectful. The celebrants they provided (Father Sam and Heather) were absolutely wonderful and many people who attended, also commented on how well and lovely they delivered both services. Adam was our director who led on the day and was extremely accommodating, understanding and patient. I felt very looked after and supported throughout. Aylish was our arranger who we also found extremely helpful, supportive and patient, as we constantly changed our minds. Thank you to you all for making a difficult process, as easy and comfortable as possible.
Catherine-elizabeth Onwordi
05:27 28 Jan 25
David and his Team helped us arrange my father's funeral at Croydon cemetery on the 16th of January and from my first contact with David, his gentle, professional, empathetic approach was evident and carried on throughout the entire process.
My family and I are very grateful to David and Rowland Brothers for their support through a very challenging experience.
Florence Dike
My family and I are very grateful to David and Rowland Brothers for their support through a very challenging experience.
Florence Dike
anne-marie buchanan
17:38 21 Jan 25
Rowland Brothers offer a sensitive, calm service at a time of high crisis for most grieving families. Good communication and clear sighted advice given at a difficult time. Special mention to David Webb our funeral co-ordinator, for his guidance and support.
Jayne Townson
09:53 21 Jan 25
Rowland Brothers organised my sister’s funeral which went very smoothly. Every detail was taken care of and communication was great, every email sent received a swift response. On the day of the funeral they were very professional, respectful and supportive on such a sad occasion.
Georgi Zhelyazkov
16:57 16 Jan 25
I would like to thank everyone at Rowland Brothers, and especially Joyce, as they took care of all needed for the repatriation of my dad to our home country. Any time I called or messaged them for an advice or help to solve the problems that appeared, they responded in a timely manner and comprehensively. Joyce was very dedicated to our case with complete understanding of the difficult moment for my family... I am grateful from the bottom of my heart.
I would definitely recommend Rowland Brothers funeral directors with no hesitation.
I would definitely recommend Rowland Brothers funeral directors with no hesitation.
Jason Rabinowitz
09:23 13 Dec 24
You only use the services of a funeral director a couple of times in your life (hopefully) and with the nature of the business it does really have to be at a high standard. David Webb at Rowland Bros was exemplary, along with all the folk there - everything was smooth, well explained, efficient, kind, friendly and supportive. I couldn't recommend their services more.
Yvonne Felix
08:29 15 Apr 22
Thank you Tracy for helping me out. You saved the day in helping me organise flowers for a funeral you were arranging that afternoon. Unfortunately I was not able to attend the funeral and you came to the rescue.. Kindness, caring and professional - 5*
Jennifer Barr
13:29 22 Mar 22
My Soulmate sadly passed away abroad in December 2021. Rowland Brothers Funeral Directors were appointed to handle the repatriation and funeral service here in London.
All the staff involved were professional from beginning to end. Tracy Taylor showed empathy, care and compassion from beginning to end and produced a one of a kind funeral programme, which was tailored exactly how I wished it to be representing the person my soulmate was.
The mortician Hannah did a fantastic job in dressing my soulmate. It was an emotionally overwhelming experience and Tracy and Hannah
definitely helped to ease some of the pain still felt. I can't thank the staff enough for their support during what I can only describe as a very sad time for the entire family. The receptionist whose name has slipped my mind "sorry" always had a welcoming smile and made me laugh on several occasions lightning the heaviness I was feeling. The Pallbearers were excellent on the day of the funeral led by Scott who did a fantastic job.
Thank you all from the bottom of my heart
All the staff involved were professional from beginning to end. Tracy Taylor showed empathy, care and compassion from beginning to end and produced a one of a kind funeral programme, which was tailored exactly how I wished it to be representing the person my soulmate was.
The mortician Hannah did a fantastic job in dressing my soulmate. It was an emotionally overwhelming experience and Tracy and Hannah
definitely helped to ease some of the pain still felt. I can't thank the staff enough for their support during what I can only describe as a very sad time for the entire family. The receptionist whose name has slipped my mind "sorry" always had a welcoming smile and made me laugh on several occasions lightning the heaviness I was feeling. The Pallbearers were excellent on the day of the funeral led by Scott who did a fantastic job.
Thank you all from the bottom of my heart
Richard Rodrigues
15:25 14 Mar 22
We cannot thank Jan, Anther, Hannah, Scott and everyone at Rowland Brothers. They were beyond exceptional in helping my little sister lay to rest. You are the very best of people. Thank you all so much. Kindest regards from Richard & Shirley Rodrigues.
Jan Kennon
03:59 15 Dec 21
I can’t thank Rowland Brothers, Croydon enough. They are a fabulous team from Anthea at reception, Carly our organiser and Neil the Forces adviser. They were really efficient and caring, which really helps when you have no idea of what to do. I must also mention the two guys that came at 2am to pick my Mum up and of course the team on the day, both were so kind and thoughtful.
All of them are extremely professional and they had thought of everything to make it all go smoothly, even down to umbrellas.
Neil had arranged a bugler to play the last post, a Union Jack and a pillow for her hat and medals, which my Mum would have loved as not only was she in the WAAFs, she died on Armistice day.
They also found us a fabulous Celebrant called Julia Hill who gave a really uplifting recount of the 99 years and 10 months my Mum had been here, that everyone said after, she made them come out smiling. That was the type of funeral I was aiming for and this fabulous team helped us achieve it. Thank you all so much.
All of them are extremely professional and they had thought of everything to make it all go smoothly, even down to umbrellas.
Neil had arranged a bugler to play the last post, a Union Jack and a pillow for her hat and medals, which my Mum would have loved as not only was she in the WAAFs, she died on Armistice day.
They also found us a fabulous Celebrant called Julia Hill who gave a really uplifting recount of the 99 years and 10 months my Mum had been here, that everyone said after, she made them come out smiling. That was the type of funeral I was aiming for and this fabulous team helped us achieve it. Thank you all so much.
Tina Rashidi
18:48 24 Nov 21
I just want to say a big thank you to Roland brothers for everything they did for my mum who recently passed away. Carly and the team dealt with everything promptly and the service was perfect. My mum would have been smiling . Also a big thank you to Lina who works in finances for recommending them.
George & Yvette Hall
11:45 22 Oct 21
Great experience with the team at Rowland Brothers. It was difficult with the family being in different countries but Tracy was very understanding, compassionate and kind. Very prompt in responding and gently guided us through the entire process as we made funeral arrangements for our sister. Thank you.
Miss Boasy
08:48 20 Sep 21
GOOD CUSTOMER SERVICE VERY KIND UNDERSTAND PPL. THE INSIDE OF THE FUNERAL HOME IS SO BEAUTIFUL AND CALM PLACE.
THEY DONE A WONDERFUL JOB REGARDING TO MY BROTHER. HE LOOK SO PEACEFUL.. I WOULD RECOMMEND THIS FUNERAL HOME FOR A GOOD FIRST CLASS PROFESSIONAL JOB THAT IS DONE WITH CARE AND UNDERSTANDING ROWLAND BROTHERS FUNERAL DOES THE JOB.... THANK YOU ROWLAND BROTHERS FOR YOUR WONDERFUL SERVICE
THEY DONE A WONDERFUL JOB REGARDING TO MY BROTHER. HE LOOK SO PEACEFUL.. I WOULD RECOMMEND THIS FUNERAL HOME FOR A GOOD FIRST CLASS PROFESSIONAL JOB THAT IS DONE WITH CARE AND UNDERSTANDING ROWLAND BROTHERS FUNERAL DOES THE JOB.... THANK YOU ROWLAND BROTHERS FOR YOUR WONDERFUL SERVICE
Umar Shaikh
11:25 17 Aug 21
Maurizio has been so incredibly helpful from start to finish. I instructed him to help with the repatriation of ashes to Italy and cannot recommend him and Rowland Brothers enough. He is kind, helpful, understanding and incredibly efficient. Thank you so much Maurizio for everything you did!
Cindy Burt
13:18 22 Jul 21
My Aunties ashes were delivered by hand by Steve very quickly after realising they were needed soon. Steve was very gentle and did this with great sensitivity and respect. A gentleman called Neil was very helpful on the phone and did all he could to help.
Dust & Spray LTD
22:54 17 Jun 21
I couldn't of asked for a better service, very professional, open, honest and listened. Thank you Tracy for everything you did for myself and my children. My Partner would have been proud of how you dealt with everything. Although it was a very hard time for myself, Tracy helped me get through and put a smile on my face everytime I spoke or saw her in person. On the day of the Funeral the pallbearers were also excellent. A big thank to you guys also. With emotions running high, they knew just how to diffusion any situation that occurred, leaving me to focus on the day and have the best send off.
Thank you again guys 🙂
Thank you again guys 🙂
UlexG Lyte
19:49 04 May 21
I would like to express my appreciation to Tracy for her patience and guidance in assisting me to prepare my moms cremation arrangements. I did not have to worry about anything. Rob, thank you. I was touched by the way the funeral procession was reverenced. Charles, thank you for following up to know how we were doing after the cremation
Overall, an excellent job done by the friendly staff. I would definitely recommend Rowland Brothers to anyone.
Overall, an excellent job done by the friendly staff. I would definitely recommend Rowland Brothers to anyone.
Ghislaine
10:05 04 Mar 21
I wanted to say a huge thank you, dads funeral went perfectly. Your help in guiding me through the funeral arrangements made it an easier affair, in what started as a daunting task.
You have an amazing team at Rowland Brothers and I will not hesitate to recommend your services.
Thanks again.
You have an amazing team at Rowland Brothers and I will not hesitate to recommend your services.
Thanks again.
david shepherd
00:25 02 Feb 21
I was initially pleased with the funeral arrangements of my late wife by Rowland Brothers. But their customer service after the event was very poor. More than a month after the cremation I had to call them regards the ashes. After I collected the ashes I realised they had failed to put them in the casket . When I called them they promised to call me back to sort out the omission . Several hours later they had still not called. So I emailed them. They have neither acknowledged my email, nor done anything about the casket. A very shabby customer service.
M Wilson
10:11 04 Jan 21
I contacted Rowland Brothers to discuss funeral arrangements, at that time I didn’t know who would be assigned to assist the family. I must say the Gods were looking after us😊 we were lucky enough to be looked after by the Professional Excellent Competent Tracy, always available, if Tracy was ever unsure she would check first, then pass on the advice.
Seamless Seamless
Tracy is an asset to Rowland Brothers
Thank you Tracy
Thank you Rowland Brothers
Seamless Seamless
Tracy is an asset to Rowland Brothers
Thank you Tracy
Thank you Rowland Brothers
Queen B
15:42 21 Dec 20
Rowland brothers in Croydon have given our family an exceptional service throughout. They have been thoughtful and comforting from beginning. It is my first time planning a funeral and the team have supported me throughout and given my grandma a day fit for a queen and what she truly deserves. Thank you all for everything from the bottom of my heart. My grandma's wishes was to have Rowland as her funeral directors for her funeral and I definitely saw why she chose them. Such a fantastic family orientated funeral directors company. Best wishes.
Paul Wellecomme
16:04 25 Nov 20
Absolutely excellent service. From the initial phone call to them during the night, through till after the funeral, nothing has seemed to be too much trouble for them. Angelia (New Addington) put up with everything we threw at her, but she sat, she listened and most of all never was anything brushed aside, if there was something that couldn't be done (due to covid) you knew that she would have tried her hardest to make it happen if she could. Whilst Angelia was our main go-to person and arranger, we all owe a big thank you to Dave, Tony and the other drivers, professional throughout, always treated like a grieving friend, not just as a customer.
Once again to all the staff, we as a family THANK YOU..
Once again to all the staff, we as a family THANK YOU..
Debbie Sawh
12:34 17 Nov 20
I can not thank the team at Rowland Brothers enough for the wonderful, caring and sensitive way in which they helped lay our Mum to rest. They honestly couldn't have done more to make the process as stress-free as possible. Planning leading up to the day was faultless and the day itself went smoothly and without incident, even the sun came out! We had a horse-drawn hearse for Mum's final journey and the team were so respectful of her and of us. Rob led the funeral procession and he showed such great respect for Mum, and as we said our final goodbyes at her graveside Rob presented us with a beautiful personalised keepsake folder with a beautiful framed photo of Mum. Honestly, it was such a lovely gesture and we'll never forget it. Thank you to the whole Rowlands team, but special thanks to Carly, Rob and John for helping to make our final goodbye to Mum beautifully calm, graceful and dignified.
Koulla Pieroulli
10:35 19 Oct 20
If there were more stars.... I would definitely give them. We sadly lost my father last month and even though he was a grand age of 91, it is something no-one is ever truly prepared for. In addition, being of a Greek Orthodox background there was so much to consider from a religious perspective. What can I say, Rowland Bros proved to be kind, caring, understanding, totally organised beyond expectations and professional throughout. We were fortunate to have Tracey looking after us and she proved to be an absolute pleasure to deal with. My sister and I were all over the place on occasions but she kept us grounded and on course guiding us throughout the whole process but most of all, what amazing knowledge they had in dealing with Greek Orthodox funeral/burials even down to a fantastic information sheet. On the day, our Conductor, Joe, and his team were superb, guiding us appropriately and supporting our priest throughout. In addition, so kind and gentle towards our 90 year old mother and all our attendees. There are no words enough to express our gratitude for the support they gave us in making the day and whole process run so smoothly. Tracey you are an asset to the organisation and Joe, an exceptional young man with grace and poise. Heartfelt thanks to you all.
Lesley Colin-Jones
15:08 07 Aug 20
I really haven’t got the words to express how thoughtful and kind they all were. They looked after my loved one with the upmost care and respect. Everything went so smoothly, it did help that my loved one had a funeral plan but nothing was too much trouble. We as a family have been using Rowland’s for years and the service as always is impeccable. I can not recommend them enough. Thank you for your care and kindness at such a painful time.
Marion Wells
06:20 31 Jul 20
Rowland Brothers (Whitehorse Rd, Croydon) have provided a wonderful, outstanding and professional service throughout an extremely difficult year. In February we lost our father and Rowland Brothers made everything go smoothly and professionally, with great dignity and care. Yesterday only 5 months afterwards, we had to say goodbye to our dear mother, and Rowland Brothers were always going to be the only choice. Again the dignified, caring service provided was amazing at such a difficult time. A special mention also to the wonderful carriage horses and their driver and assistants. The horses were truly magnificent and made the day very special.
Lorna Ardern
15:36 16 Jun 20
Carly was brilliant in assisting with an order of service where the actual funeral was being held out of London. Very professional standard and outstanding quantity of workmanship. All done in plenty of time for the funeral. Absolutely brilliant!
Bola Roberts
06:10 11 May 20
Rowland Brothers were exceptional in their services from start to finish. Special thanks to Carol, John, Gary and Tony. My husband Sonny had a befitting and distinguished send off on 7 May 2020. The entire family , friends and Colleagues wish to thank them too. Bola Roberts.
William Gladwin
22:20 17 Apr 20
Would like two thank all the staff at Rowland brothers for the lovely funeral they did for my dad lovely staff fantastic send of for my dad 100 per cent all way keep us up two date thank you so much dad would be proud special thanks two John thank you🙏🙏🙏🙏❤ bill Gladwin
jonathan fisher
19:35 24 Feb 20
I am truly indebted to the staff at Rowland Brothers, Krzysztof Papierowski and especially Tracey Taylor, they both displayed amazing professionalism and support, whilst navigating a chaotic, stressful family situation to get my father, Cecil Edwards, buried. They were truly amazing in the face of adversity which I truly appreciate because it was a learning curve for us all. I would not hesitate to use the services of Rowland Brothers again in the future, but under pleasant and less stressful circumstances. Tracey is a true South London lady that will not take any prisoners, under any circumstances and I salute her for her hard work and tenacity, she did me proud! I'm sure this experience will go down in Rowland Brothers history books!
Sharlayne Farrell
10:48 09 Dec 19
Rowland Brothers Whitehall Road CROYDON. Tracy Taylor was my family’s point of contact and I can truly say she was amazing and very personable! I can not stress enough how thoughtful and kind Tracy was with the organisation and ideas she gave for our very special day!!
Thank you again Tracy and Rowland Brothers.
Thank you again Tracy and Rowland Brothers.
R M
10:30 15 Nov 19
So, so impressed with how you helped in the organisation of our dad (Cecil Reid's) funeral from start to finish. Even down to ensuring that the house was safe when we leave. Can't believe how easy you made it for our family. Tracy (Taylor) you were amazing. Nothing was too small or great. What professionalism! We are so appreciative. As a result of your help and support, the day ran smoothly. The gentlemen who were present on the day were equally supportive. Our mum, especially, was treated like the queen, being waited upon at every turn. Thank you. Absolutely nothing was missed. We are happy. So glad we chose Rowland Brothers and would encourage others to do the same.
Jean King
10:10 30 Oct 19
Outstanding. Very helpful and reassuring staff. Highly recommend especially for good service they provide
Geraldine Harrington
09:50 19 Oct 19
Such caring and professional staff, can't recommend highly enough.
Mark stillman
12:07 07 Oct 19
We buried my uncle, on Friday. The Staff were amazing and the service they supplied was excellent. Very Professional in there approach. Thank you
J P
16:44 07 Jun 19
Last week we was in the awful situation with our father passing suddenly. Receiving conflicting advice from the GP and ambulance service we was left in a difficult situation obtaining his death certificate. I chose rowlands brothers as they had the best google reviews and I can see now why they do. The whole team have been fantastic, especially Sophie-the funeral director. Sophie helped my brother with several complex situations and was very efficient and on the ball at all times. They all make you feel at ease and are very professional. I would highly recommend them if the need ever arises. Thank you again
Shelley Hiller
17:11 08 Jan 19
I am very happy to recommend Rowland Brothers Funeral Directors of Croydon. They offer a calm, reassuring and very professional service. Nothing is too much trouble, all the arrangements are dealt with efficiently reducing anxieties at a very difficult time. The staff look after families as if their own and always in the most professional manner.
Emma Kell
15:05 01 Aug 18
To the team at Rowland Brothers. On behalf of myself, my husband Rav and our close family, we would like to thank you so much for your professionalism and sensitivity in the run-up to and during the funeral of my mother-in-law, Vina Vadgama, last Friday. Through a sudden and traumatic loss, you were there at every stage of the process, handling the discovery of her body with the kind of care that will stay with us for life. A particular mention to Clare Warner, whose clear empathy will stay with us for life, and who was wonderful reassuring to see again at the funeral itself.
We are so grateful to Tony Rowland himself for calling us on a Sunday during his holiday to respond to our initial shock. Special thank you also to Emily Sharma. In order to respect Vina's religious observance, we wanted to get the funeral sorted as soon as we could, and she treated us with such professionalism and individualised care. Her understanding of the requirements of a Hindu service and her respect for the wishes of all involved were superb. These are the kinds of experiences nobody ever imagines they'll have to go through, but your reassurance and expertise during a hugely difficult time has made it so much more bearable.
We are so grateful to Tony Rowland himself for calling us on a Sunday during his holiday to respond to our initial shock. Special thank you also to Emily Sharma. In order to respect Vina's religious observance, we wanted to get the funeral sorted as soon as we could, and she treated us with such professionalism and individualised care. Her understanding of the requirements of a Hindu service and her respect for the wishes of all involved were superb. These are the kinds of experiences nobody ever imagines they'll have to go through, but your reassurance and expertise during a hugely difficult time has made it so much more bearable.
Conor Bunn
18:08 04 Jul 18
Rowland Brothers took care of my family and I during my fathers funeral.
Daryl came to our family home to discuss funeral arrangements with my father before he passed. The level of service we received was impeccable. Roland brothers couldn’t have done any more. From pre planning, organising cars, looking after my family and I on the day of the funeral, they really made the day go as smooth as possible.
In particular a huge thank you to Daryl, for your professionalism it was a pleasure meeting you.
I would have no hesitation on recommending Rowland Brothers for all of your funeral plans.
Many thanks for your service.
Conor Bunn
Paul Bunn’s Son.
Daryl came to our family home to discuss funeral arrangements with my father before he passed. The level of service we received was impeccable. Roland brothers couldn’t have done any more. From pre planning, organising cars, looking after my family and I on the day of the funeral, they really made the day go as smooth as possible.
In particular a huge thank you to Daryl, for your professionalism it was a pleasure meeting you.
I would have no hesitation on recommending Rowland Brothers for all of your funeral plans.
Many thanks for your service.
Conor Bunn
Paul Bunn’s Son.
Clare Warner
08:26 27 Jun 18
I know first hand that the care and empathy shown to clients is continued at every level behind the scenes (I work there). I would not hesitate in recommending them to my own family and loved ones and I would without doubt, use them myself!
Beddington
Phone: 020 8681 2001
Email: beddington@rowlandbrothers.com
Address: 15 The Broadway
Plough Lane
Beddington
CR0 4QR
Jake Sullivan
14:26 10 Oct 24
Our care from Charlee from the beginning was outstanding - we went in without an appointment and were looked after with so much care and attention. This never changed and I doubt we would have received this from any other company. She truly is empathetic, kind and knowledgeable. The door was always open for us and I feel like we have made a friend for life. She looked after our mum in some of her darkest times and made the process much easier for us all - We truly thank her for that. We couldn't have done it without her!
Mum knew instantly that she didn't want to go through the process with anyone else.
Thank you Charlee, John and the rest of the Rowland Brothers team. We will never forget how you got us through some of our darkest times.
Mum knew instantly that she didn't want to go through the process with anyone else.
Thank you Charlee, John and the rest of the Rowland Brothers team. We will never forget how you got us through some of our darkest times.
Myles Mantripp
13:41 03 Sep 24
If you are looking for a funeral directors who gets things done quickly while taking the pain on your loss seriously look no further
I cancelled my plans with a different director who could not come close to the level service Charlee and the team provided.
I planned my dad's funeral from over 300 miles away and Charlee had everything arranged within one day going above and beyond to make a horrible process bearable.
I was met on the day at the church by John who had called the day before to introduce himself and reassure me the day would go smoothly exactly as we expected and that's exactly what they delivered.
Exceptional, thank you!
I cancelled my plans with a different director who could not come close to the level service Charlee and the team provided.
I planned my dad's funeral from over 300 miles away and Charlee had everything arranged within one day going above and beyond to make a horrible process bearable.
I was met on the day at the church by John who had called the day before to introduce himself and reassure me the day would go smoothly exactly as we expected and that's exactly what they delivered.
Exceptional, thank you!
Lisa Clarkson
16:47 23 Apr 22
What an outstanding service. We have sadly lost three members of our family in 4 months and Rowland Brothers Beddington have arranged all the funerals. Their kind and compassionate guidance has been invaluable throughout. Nothing has been too much trouble and the services have been beautiful and dignified. I cannot recommend them highly enough.
Purley
Phone: 020 8660 5547
Email: purley@rowlandbrothers.com
Address: 44 High St
Purley
CR8 2AA
Linda Bevin Yoga
17:40 16 Mar 25
Very disappointed. Basic errors made - wrong date of death on coffin, wrong cause of death information given to coroner, wrong information given about availability of documentation. Despite multiple requests for a non religious funeral, a christian cross was left in the crematorium. I cannot recommend this organisation at all. Made a very stressful time even worse.
Angela Huxley
23:23 14 Mar 25
My partner’s funeral was everything we hoped it could be. We were looked after every step of the way and we are very grateful to Jan and other Rowlands team members for their care and attention to detail.
nicky Edwards
22:48 17 Oct 24
I cant thank you enough for looking after my mum. My mums funeral was yesterday and what a day. Thank you Maya for all that you done. Jan you were brilliant. Everyone said what a beautiful funeral it was.
Tom Hughman
18:31 06 Jun 24
We were delighted with the way that everything went so smoothly before and during the funeral. David in the Purley office made the planning simple and facilitated all of the elements with great communication. Peter and his team were very professional and provided a calming presence during the funeral. Mike (the celebrant) made the service flow with compassion and obvious expertise. Many of the attendees have mentioned what a success it was and how it gave Dad a beautiful send off.
Barbara Coleman
19:13 19 Feb 24
Kind, caring and professional. Made a very difficult time so much easier to cope with.
Karen Swain
20:03 30 Jun 23
We can't thank Jan of Rowland Brothers Purley Branch enough. Her empathy, support and understanding was so appreciated when dealing with the funeral preperation for my mum Florence. Her help and advice was invaluable and the whole period of time dealing with Rowlands was exceptional. I would recommend Rowlands Purley 100%.
On the day of my mums funeral John and his team were amazing. So respectful of our loss. They ensured the day ran smoothly and looked after all of us. Nothing was too much trouble. We can't thank the team enough.
Karen, Florence Horrigans Daughter
On the day of my mums funeral John and his team were amazing. So respectful of our loss. They ensured the day ran smoothly and looked after all of us. Nothing was too much trouble. We can't thank the team enough.
Karen, Florence Horrigans Daughter
J Wright
22:28 02 Nov 22
When I die I would like Rowlands to handle my funeral and I’m not even local! Everything was done with the utmost care and understanding. Jan and Scott make the most wonderful team. Nothing was too much trouble, from being able to attend the chapel of rest out of hours to being able to sit in the hearse and even carry the coffin. To be offered such warmth at such a difficult time was a kindness I’ll not forget. Whilst I’ve luckily only had one other experience of funeral homes this surpassed my expectations from the moment I called to make enquiries. Jan was so helpful and even told me that should I decide to go elsewhere to just call her back if any advice was needed. You just don’t get customer service on that level these days. The chapel is restful and the staff couldn’t be more helpful and accommodating even down to introducing me to Scott who was to be in charge on the day of the funeral so that there was a feeling of continuity. Thank you both so very much.
Fiona Coppard
11:18 20 Jul 22
I lost my amazing husband suddenly and jan and the team at purley were amazing, they took great care of me and him and I was able to sit with him for the last two days before the funeral which was so important for me and they kept me going in tea. All my wishes for his funeral were carried out beautifully and the day although overwhelming with over 170 people on a very hot day he got the send off he would have been so proud of .
Thanks again and I will be going in to collect his ashes and my ring in a week or so and catch up with the team .
Thanks again and I will be going in to collect his ashes and my ring in a week or so and catch up with the team .
Sarah Brown
11:04 08 Mar 22
Judi and the team at Rowland Brothers in Coulsdon has made the experience as stress-free as possible for us. We highly recommed this team for their support and sensitivity . From all of us at Carepoint Services, we are very grateful.
Tracey Epps
17:35 01 Jul 20
We used Rowland Brothers for our mums funeral 7 years ago.
They were professional and kind.
We could not fault them in anyway.
Now we are sadly back again for my dad, but we know that we will be in good hands.
They were professional and kind.
We could not fault them in anyway.
Now we are sadly back again for my dad, but we know that we will be in good hands.
Ashes into Glass
14:18 18 Mar 20
Throughout the six years we have worked alongside Rowland Brothers Funeral Directors we have found them to be personal and professional. This family run business shares our commitment to delivering their families the best standard of service and care.
Robbie Matthews
23:13 04 Feb 20
Thank you Rowland brothers for giving my mum Muriel a send off to remember . You helped us through a difficult time . It was all we wanted and more .
Sam Ritchie
15:03 28 Sep 19
Roland brothers purley. Pippa helped me arrange my mums funeral, she is a lovely lady who is very professional and kind and understanding, I am so glad I used these funeral directors, Pippa arranged everything so well, I would definitely recommend her and roland brothers. Thank you so much.
richard clarke
18:35 06 Sep 19
Our family had a great experience. The staff are experienced and highly professional. The firm took care of everything for our family. I would recommend.
Christiana Moore
06:39 21 Mar 18
Rowland Brothers Purley arranged my husband’s funeral.
They demonstrated great compassion & respect.
Highly professional yet wonderfully personal.
Christiana Moore
They demonstrated great compassion & respect.
Highly professional yet wonderfully personal.
Christiana Moore
Coulsdon
Phone: 01737 555 202
Email: coulsdon@rowlandbrothers.com
Address: 9 The Parade
Old Coulsdon
CR5 1EH
Ian Major
18:58 20 Mar 25
I cannot fault the service provided by Rowland Brothers at Coulsdon, Judi and all involved were very compassionate, helpful and professional during the whole process of arranging my wife’s funeral. The funeral service on the day was exactly as my wife would have wanted, she could not have had a better send off. Thank you Judi for making the process less stressful.
Rosalind Saunders
17:06 24 Nov 23
The help received from the team at Rowland Brothers was very professional throughout so grateful.
Jane Sparham
23:13 14 Feb 23
Wonderful caring pre funeral assistance. Clear, professional information, sensible and practical advice. Thank you Judi Noakes
Warlingham
Phone: 01883 623 067
Email: warlingham@rowlandbrothers.com
Address: 434 Limpsfield Rd
Warlingham
CR6 9LG
sharday christopher
06:27 19 Mar 25
From the moment we walked through the door in the Warlingham until the day of the funeral, the service we received from RB was impeccable. Courtney and Maya were outstanding throughout, they made everything hassle free for us and I can't thank them enough. On the day of the funeral, Joe and his team were also ever so caring, patient and helpful, again making everything run smoothly on the day. The added touch of the personalised folder at the end which contained the funeral service booklet and pockets for messages, came as a surprise and shows how thoughtful RB are. Additionally the printed framed photo for my husband was also a great touch and added to the overall experience. Thank you to everyone at RB for an amazing service and I will surely be recommending you to others. Absolute first class service!
trish hookway
17:38 17 Mar 25
Found the staff very kind and helpful. Listened to my wishes and made sure that I had help with the details. I didn't feel rushed more a warm hug at a very difficult time. The organisation was second to none.
Chris Rush
20:38 11 Feb 24
Absolutely first class service from Odette and the Rowland Brothers team for my mum's funeral, following a similar experience five years ago for my dad.
Lorraine Gonella
08:38 23 Dec 22
Rowland Brothers have conducted three funerals for close family the latest being for my very dear sister this year. I cannot fault their care and compassion from their lovely receptionist to Tracey who helped me with the funeral arrangements and with making a beautiful memorial service for Pamela and also the kind team lead by the excellent Robert who made everything go smoothly on the day. Lastly they have an aftercare service checking that you are coping ok. Thank you all.
Clare Novell
09:33 03 Jun 19
Thank you so much for all your help, understanding and compassion, I wouldn't hesitate to recommend Rowland Brothers they were absolutely brilliant.
New Addington
Phone: 01689 842 046
Email: addington@rowlandbrothers.com
Address: 32 Central Parade
New Addington
CR0 0JD
S T
07:06 10 Jul 24
RB Croydon/Purley have recently taken care of my late husband and couldn’t have been more supportive and accommodating at this sad time for the family. Multiple house visits, professional advice, gracious throughout. Thank you for looking after Jim so splendidly whilst in your care.
West Wickham
Phone: 020 8777 4502
Email: westwickham@rowlandbrothers.com
Address: 110-112 High Street
West Wickham
BR4 0ND
