Funeral Directors Croydon

Kate, Tracy, Adam and the team have been brilliant, guiding us through a difficult time and executing a 'perfect' funeral for our mother.
There is a choice of funeral directors in west Wickham; we are pleased we went with Rowland Brothers, We would not hesitate to recommend them to anyone in the local area.
Graves family.

Jan and her team were very respectful and professional.

Yesterday I dotted the "i's" and crossed the "t's" on the Funeral Arrangements and Cremation of my late wife, Susan Foster.

I could not let today pass without paying a massive compliment to your team, most especially Charlee at Plough Lane. My wife passed on 11th November and that evening I emailed Rowland Brothers and received a prompt response, very first thing on 12th regarding the collection of my wife from our house.

That was just the start of an excellence of service by Charlee - your team arrived and dealt with my wife with care and sympathy and right through to today, your team has made this whole process much less stressful than it could have been.

Whilst I know it was a team effort from beginning to end, the gentle and empathetic guiding hand of Charlee has been a revelation in customer care and service.

I have expressed my thanks directly to her but please understand that Charlee is a star!

We would like to express our sincere thanks to you and your entire team for the exceptional care, compassion, and professionalism shown to our family during such a difficult time.

In particular, we would like to thank Tracy for her outstanding attention to detail from start to finish. Her guidance, patience, and care throughout the entire process were truly appreciated. Nothing was overlooked, and every small detail was handled with thoughtfulness and sensitivity. The order of service was superb and beautifully presented, and it was clear how much care and effort went into ensuring everything was exactly right. Knowing that all the tiny details were being taken care of gave us great comfort and peace of mind.

We would also like to extend our heartfelt thanks to Adam for his calm, reassuring presence on the day of the service. He was wonderful in every way — discreet, supportive, and professional — and his manner helped the day run smoothly and respectfully. His support meant a great deal to us and did not go unnoticed.

Thanks to the care and dedication of your team, we were able to focus on remembering and honouring our dearest sister without worry. Please know how deeply grateful we are for the kindness, understanding, and dignity shown to us throughout.

With our sincere thanks and appreciation.

From the moment I contacted Rowland Brothers to ask them to arrange the funeral of my aunt I found them to be compassionate professional and patient. Nothing was too much bother for them. Both Jan and Simon in the Purley office were perfect communicators and handled the whole process of dealing with the crematorium, the florists and the vicar perfectly. I could not have wished for a better service for my aunt and would recommend Rowland Brothers to anybody requiring the services of a funeral director in the Purley area.

Just wanted to say huge thank you to Jackie, for all the help arranging the funeral, Tony & co for bring my mum to the crematorium and everything else in between and Beaulieu the celebrant for conducting a beautiful service, they have been so, kind, supportive, respectful and understanding in our time of grief, really couldn't of asked for better.

An excellent company to deal with and with sympathy. The service from start to finish on this sad day was actioned with grace and professionalism, would recommend to anyone .

Rowland Brothers in West Wickham have managed all aspects of my mum’s funeral arrangements excellently and sympathetically. Tracy in particular worked tirelessly to make sure the family’s wishes were followed, whilst also offering very helpful advice and suggestions when required. Nothing was too much trouble and the funeral took place just as we wanted. I couldn’t have asked for more. Even after the funeral Tracy has continued to follow up to ensure the remaining arrangements following the cremation are completed without any issues. I thoroughly recommend Rowland Brothers to manage and help at this difficult time having just lost a much loved family member. Thank you.