Funeral Directors Croydon

Response from the owner:Dear Michael, Thank you so much for taking the time to leave such a thoughtful review. We are truly grateful for your kind words. It means a great deal to hear that Simon and Jan were able to provide the care, sensitivity and support you needed while arranging your dad's funeral. We understand how important it is to ensure every detail is handled with compassion and professionalism during such a difficult time. We are pleased that everything ran smoothly and that together we were able to help create a fitting celebration of your dad's life. On behalf of Simon, Jan and everyone at Rowland Brothers, thank you for placing your trust in us. Our thoughts remain with you and your family. Kind Regards Joe Walkling-Rowland Director

Response from the owner:Dear Pauline, Thank you so much for your heartfelt review and for taking the time to share your experience. We are truly honoured that we were able to support you and your family throughout such a difficult time. Knowing that our team was there for you not only during the funeral arrangements but also afterwards means a great deal to us. Jackie, Tony, Beaulieu and the team from our New Addington branch will be incredibly touched by your kind words. We will ensure your thanks are passed on to them, as well as to the colleagues who cared for your dad on the day of the funeral. They are all dedicated to providing every family with the highest levels of compassion, dignity and support, and your feedback is a wonderful reflection of that commitment. Thank you for placing your trust in Rowland Brothers to care for your dad on his final journey. It was a privilege to support your family, and we are deeply grateful for your recommendation. If there is ever anything more we can do for you, please do not hesitate to get in touch. Kind regards, Joe Walkling-Rowland Director Rowland Brothers

Response from the owner:Dear Harsha Thank you so much for your kind words and for taking the time to leave this lovely review. We are truly grateful that you chose Rowland Brothers to support you during such a difficult time. It means a great deal to know that our team provided the compassion, care and guidance you needed, and that we were able to help create the service you had hoped for. I will be sure to share your thanks with the whole team, who will be touched to know they made a positive difference to you and your family. On behalf of everyone at Rowland Brothers, thank you once again for your trust and recommendation. With my sincere thanks and very best wishes, Joe Walkling-Rowland Director Rowland Brothers Funeral Directors

Response from the owner:Dear Jill, Thank you so much for taking the time to leave such a heartfelt review and for placing your trust in Rowland Brothers on both occasions. We are truly honoured to have been able to support you and your family through the funerals of both your Mum and your Dad. Knowing that our team provided the care, compassion and attention to detail you deserved during such difficult times means a great deal to us. I was especially pleased to read your kind words about Charlee. Her calm, thoughtful and compassionate approach reflects the values we strive for at Rowland Brothers, and I know she will be deeply touched to hear how much her support meant to you and your family. Your thanks will be shared with Charlee and the entire Beddington team. It has been our privilege to care for your loved ones, and we are sincerely grateful for your recommendation. With my sincere thanks and very best wishes, Joe Walkling-Rowland Director Rowland Brothers Funeral Directors

Response from the owner:Dear Sharon, Thank you so much for taking the time to leave such a kind review and for recommending Rowland Brothers West Wickham. We are truly grateful for your thoughtful words. It means a great deal to know that our team was able to support you with kindness, compassion and care during such a difficult time. Listening to your wishes and ensuring every detail was just right is something we take great pride in, so we are pleased we could help create a fitting farewell for your loved one. Your appreciation will be shared with the West Wickham team, who will be touched to know they made a positive difference to you and your family. With our sincere thanks and very best wishes, Joe Walkling-Rowland Director Rowland Brothers Funeral Directors

Response from the owner:Dear Rob, Thank you so much for taking the time to leave such a thoughtful review. We are truly grateful for your kind words about our teams in both Warlingham and Croydon. It means a great deal to know that, whether over the phone or in person, our colleagues were able to provide the care, compassion and consideration that you and your family deserved during such a difficult time. It was a privilege to support you in honouring your dear Dad's final journey, and we are humbled by your recommendation. Knowing that we were able to offer comfort and guidance when it was needed most is the greatest compliment we could receive. Thank you once again for placing your trust in Rowland Brothers. If there is ever anything more we can do for you or your family, please don't hesitate to get in touch. Kind Regards Joe Walkling-Rowland Director

Response from the owner:Dear Martine, Thank you so much for your wonderful review and for taking the time to share your experience. We are truly grateful for your kind words about Simon, Jan and Anita. It is incredibly rewarding to know that Simon was able to put your minds at ease from your very first meeting, guiding you through the arrangements with care and clarity, and that both he and Jan were able to help create such a personal and meaningful tribute through the photographs displayed on the day. We are also delighted to hear your praise for Anita. A thoughtful and personal eulogy can bring great comfort to families, and we are pleased that she was able to honour your loved one in such a special way. Thank you once again for placing your trust in Rowland Brothers. It was a privilege to support you and your family, and your kind words will be shared with Simon, Jan, Anita and the wider team. If there is ever anything more we can do for you, please do not hesitate to get in touch. Kind regards, Joe Walkling-Rowland Director Rowland Brothers