Funeral Reviews
Yvonne Felix
08:29 15 Apr 22
Thank you Tracy for helping me out. You saved the day in helping me organise flowers for a funeral you were arranging that afternoon. Unfortunately I was not able to attend the funeral and you came to the rescue.. Kindness, caring and professional - 5*
Jennifer Barr
13:29 22 Mar 22
My Soulmate sadly passed away abroad in December 2021. Rowland Brothers Funeral Directors were appointed to handle the repatriation and funeral service here in London.All the staff involved were professional from beginning to end. Tracy Taylor showed empathy, care and compassion from beginning to end and produced a one of a kind funeral programme, which was tailored exactly how I wished it to be representing the person my soulmate was.The mortician Hannah did a fantastic job in dressing my soulmate. It was an emotionally overwhelming experience and Tracy and Hannahdefinitely helped to ease some of the pain still felt. I can't thank the staff enough for their support during what I can only describe as a very sad time for the entire family. The receptionist whose name has slipped my mind "sorry" always had a welcoming smile and made me laugh on several occasions lightning the heaviness I was feeling. The Pallbearers were excellent on the day of the funeral led by Scott who did a fantastic job.Thank you all from the bottom of my heart
Richard Rodrigues
15:25 14 Mar 22
We cannot thank Jan, Anther, Hannah, Scott and everyone at Rowland Brothers. They were beyond exceptional in helping my little sister lay to rest. You are the very best of people. Thank you all so much. Kindest regards from Richard & Shirley Rodrigues.
Jan Kennon
03:59 15 Dec 21
I can’t thank Rowland Brothers, Croydon enough. They are a fabulous team from Anthea at reception, Carly our organiser and Neil the Forces adviser. They were really efficient and caring, which really helps when you have no idea of what to do. I must also mention the two guys that came at 2am to pick my Mum up and of course the team on the day, both were so kind and thoughtful.All of them are extremely professional and they had thought of everything to make it all go smoothly, even down to umbrellas.Neil had arranged a bugler to play the last post, a Union Jack and a pillow for her hat and medals, which my Mum would have loved as not only was she in the WAAFs, she died on Armistice day.They also found us a fabulous Celebrant called Julia Hill who gave a really uplifting recount of the 99 years and 10 months my Mum had been here, that everyone said after, she made them come out smiling. That was the type of funeral I was aiming for and this fabulous team helped us achieve it. Thank you all so much.
Tina Rashidi
18:48 24 Nov 21
I just want to say a big thank you to Roland brothers for everything they did for my mum who recently passed away. Carly and the team dealt with everything promptly and the service was perfect. My mum would have been smiling . Also a big thank you to Lina who works in finances for recommending them.
George & Yvette Hall
11:45 22 Oct 21
Great experience with the team at Rowland Brothers. It was difficult with the family being in different countries but Tracy was very understanding, compassionate and kind. Very prompt in responding and gently guided us through the entire process as we made funeral arrangements for our sister. Thank you.
Miss Boasy
08:48 20 Sep 21
GOOD CUSTOMER SERVICE VERY KIND UNDERSTAND PPL. THE INSIDE OF THE FUNERAL HOME IS SO BEAUTIFUL AND CALM PLACE.THEY DONE A WONDERFUL JOB REGARDING TO MY BROTHER. HE LOOK SO PEACEFUL.. I WOULD RECOMMEND THIS FUNERAL HOME FOR A GOOD FIRST CLASS PROFESSIONAL JOB THAT IS DONE WITH CARE AND UNDERSTANDING ROWLAND BROTHERS FUNERAL DOES THE JOB.... THANK YOU ROWLAND BROTHERS FOR YOUR WONDERFUL SERVICE
Umar Shaikh
11:25 17 Aug 21
Maurizio has been so incredibly helpful from start to finish. I instructed him to help with the repatriation of ashes to Italy and cannot recommend him and Rowland Brothers enough. He is kind, helpful, understanding and incredibly efficient. Thank you so much Maurizio for everything you did!
Cindy Burt
13:18 22 Jul 21
My Aunties ashes were delivered by hand by Steve very quickly after realising they were needed soon. Steve was very gentle and did this with great sensitivity and respect. A gentleman called Neil was very helpful on the phone and did all he could to help.
Dust & Spray LTD
22:54 17 Jun 21
I couldn't of asked for a better service, very professional, open, honest and listened. Thank you Tracy for everything you did for myself and my children. My Partner would have been proud of how you dealt with everything. Although it was a very hard time for myself, Tracy helped me get through and put a smile on my face everytime I spoke or saw her in person. On the day of the Funeral the pallbearers were also excellent. A big thank to you guys also. With emotions running high, they knew just how to diffusion any situation that occurred, leaving me to focus on the day and have the best send off.Thank you again guys 🙂
UlexG Lyte
19:49 04 May 21
I would like to express my appreciation to Tracy for her patience and guidance in assisting me to prepare my moms cremation arrangements. I did not have to worry about anything. Rob, thank you. I was touched by the way the funeral procession was reverenced. Charles, thank you for following up to know how we were doing after the cremationOverall, an excellent job done by the friendly staff. I would definitely recommend Rowland Brothers to anyone.
