Funeral Directors Croydon

Response from the owner:Dear Simon, Thank you so much for taking the time to share such a heartfelt review. We’re truly sorry for your loss, and it means a great deal to us to know that we were able to offer some comfort and support during such a difficult time. We’re pleased to hear that you felt well cared for throughout the process. Charlee and the team will be deeply touched by your kind words, we’ll be sure to pass them on. If there’s ever anything more we can do for you or your family, please don’t hesitate to reach out. Thank you Kind Regards John Rule Branch Manager

Response from the owner:Dear Lise, Thank you for your lovely review. It was an honour to care for you and your family in such a difficult time. If there is anything we can do to assist you further or in the future, please don't hesitate to contact us. Kindest Regards Jan Neeson Branch Manager

Response from the owner:Thank you for trusting Rowland Brothers Funeral Directors Your support means the world to us.

Response from the owner:Dear S Vanderzee, Thank you so much for taking the time to share such a thoughtful and heartfelt review. It means a great deal to all of us at Rowlands in West Wickham. We are truly honoured that you entrusted us with caring for your mother and supporting your family during such an important and emotional time. It’s especially touching to hear that your experience with Killicks in 2014 stayed with you and that i was able to continue that experience that brought you comfort. As a family-run team, providing a personal, compassionate service is at the heart of everything we do, and we’re glad this was felt throughout your mother’s arrangements and on the day itself. Myself, Kate, Tracy, David, and everyone involved will be deeply moved by your kind words. Supporting you as you chose to lead the funeral yourselves was a privilege, and we’re grateful that our team could help make the day exactly as you wished. Thank you again for your trust and for recommending us so warmly. We send our sincere condolences to you and your family. Kind Regards Adam Killick Branch Manager

Response from the owner:Dear Elisavet, Thank you for your kind words and entrusting us to look after your loved one and family in this difficult time. If there is anything else we can assist you with, please don't hesitate to reach out to us. Kind Regards Tony Pearson Branch Manager

Response from the owner:Dear Jessey, Thank you sincerely for taking the time to share these kind words. We know how difficult and stressful planning a funeral can be, and it means a great deal to us that we were able to offer support and comfort during such a hard time. We at Rowland Brothers are truly dedicated to guiding families with care, and we’re grateful you felt supported throughout the process. We appreciate your trust in us and are glad to know everything went smoothly on the day. Please don’t hesitate to reach out if we can be of any help in the future. Thank you Kind Regards John Rule Branch Manager

Response from the owner:Dear Mary, Thank you so much for taking the time to share such a heartfelt review. We are deeply sorry for the losses you’ve experienced, and it means a great deal to us that you entrusted Rowland Brothers with both your Dad’s and your Mum’s funeral arrangements. During such painful and emotional times, we aim to provide compassion, guidance, and steady support, and we’re truly grateful to know that you felt cared for throughout. Your kind words about our communication and service are sincerely appreciated by our entire team. Thank you for recommending us to others, it is one of the greatest compliments we can receive. Please don’t hesitate to reach out if we can support you in any way moving forward. Kind Regards Jan Neeson Branch Manager

Response from the owner:Dear Beverley, Thank you so much for your kind words. We’re truly grateful that you took the time to share your experience. It means a great deal to know that our care and attention provided comfort to your family during such a difficult time. We’ll be sure to pass your lovely comments on to Charlee. She will be touched to hear how much her support meant to you. Kind Regards John Rule Branch Manager

Response from the owner:Dear Sue, Thank you so much, Sue, Tim, and family, for your kind and thoughtful words. We’re so pleased to hear that Judi and the Coulsdon team were able to support you with care and understanding during such an emotional time. It’s wonderful to know that Karen’s involvement helped make the service special and meaningful for your mum. Your appreciation means a great deal to all of us at Rowland Brothers, and we’ll be sure to share your lovely comments with everyone involved. Kind Regards David Collins Area Manager

Response from the owner:Dear Tan, Thank you so much for your kind words. We’re truly honoured to have been able to support you in arranging your father’s funeral and to know that David and the team helped make the process a little easier during such a difficult time. It means a great deal to hear that their care and guidance contributed to a dignified and memorable farewell as this is what we pride ourselves on. I’ll be sure to share your appreciation with the team and everyone involved. Kind Regards Joe Rowland Director