Contact Us
We welcome you to visit us in one of our branches, and you can contact us via phone or email to discuss any of the choices or decisions you need to make. You can also leave us a message using our contact form below and we’ll be able to get back to you via email as soon as possible.
To contact us for help or with any questions you may have, get in touch via our free number:
0800 0789 636
Or email us via:
info@rowlandbrothers.com
Find Us
Phone:Â Â Â 020 8684 1667
Email:Â Â Â info@rowlandbrothers.com
Address:Â 299-303 Whitehorse Road
        Croydon
        CR0 2HR
Â
Losing my mum was devastating, and having to arrange for her to be repatriated back home to Grenada was something I never imagined I would have to go through. I was overwhelmed with grief and didn’t know where to begin. But from the very first conversation with Bibi, I felt that my mum was in safe and caring hands.
Bibi showed me so much kindness, empathy and genuine compassion. She didn’t make me feel like I was just arranging a service — she treated my mum with dignity, respect and the tenderness she deserved. That meant more to me than I can ever put into words.
The whole process was taken completely out of my hands. Roland Brothers dealt with everything for me, allowing me to focus on grieving and being with my family rather than worrying about paperwork, arrangements and logistics. They kept me informed every step of the way, including letting me know when my mum had left the UK and when she had arrived safely in Grenada. Those calls and updates gave me such comfort at a time when I was emotionally exhausted.
Knowing that my mum was being cared for and that she was making her final journey home safely gave me a sense of peace when I needed it most.
The service was truly fantastic from beginning to end. Professional, compassionate, caring and completely reassuring. And considering the exceptional level of service we received, the price was also excellent and very reasonable.
I will forever be grateful to Bibi and everyone at Roland Brothers for the way they looked after my mum and supported me through such an incredibly painful time. You took away so much of the worry and gave me the space to grieve.
Thank you for bringing my mum home to Grenada with the dignity, respect and care she deserved. I will never forget your kindness. ❤️🇬🇩
From the bottom of my heart, thank you.
Special mention to Chloe Stevens at head office, who kept me informed every step of the way. Very much appreciated.
The service itself was a wonderful comfort helping to ease the family's sorrow at such a sad and unexpected event.
The entire process was handled perfectly with excellent communication, comfort and caring throughout. From the very first contact, I no longer felt so lost and the family was able to proceed with giving my dear brother the very best send-off we were able, as he deserved.
Thanks again. Greatly appreciated.
The team who transported my mother's body clearly and helpfully explained in advance what would be involved, made sure I was happy with that before doing anything, checked the situation in my mother's flat before starting work, and ensured everything in the flat was left neat and in good order when they departed. They showed great sensitivity and patience when some people arrived part-way through, wanting to pay their last respects, giving them time and privacy to do so. All this took the stress out of this inevitably emotional occasion, and both I and others present were struck by the dignity and respect with which it was all done.
The funeral arranger and the team on the day of the funeral also showed professionalism, understanding and helpfulness throughout, both in person and in correspondence. They explained everything carefully, always made sure we understood what options there were, asked what we wanted without any pressure to choose one course over another, and ensured we knew exactly what would happen and when, and the team at the funeral were dignified and caring. This all made both the funeral and the period before and after it, as easy to cope with as possible.
I am happy to recommend Rowlands to others.
My family and I are very grateful to David and Rowland Brothers for their support through a very challenging experience.
Florence Dike
I would definitely recommend Rowland Brothers funeral directors with no hesitation.
All the staff involved were professional from beginning to end. Tracy Taylor showed empathy, care and compassion from beginning to end and produced a one of a kind funeral programme, which was tailored exactly how I wished it to be representing the person my soulmate was.
The mortician Hannah did a fantastic job in dressing my soulmate. It was an emotionally overwhelming experience and Tracy and Hannah
definitely helped to ease some of the pain still felt. I can't thank the staff enough for their support during what I can only describe as a very sad time for the entire family. The receptionist whose name has slipped my mind "sorry" always had a welcoming smile and made me laugh on several occasions lightning the heaviness I was feeling. The Pallbearers were excellent on the day of the funeral led by Scott who did a fantastic job.
Thank you all from the bottom of my heart
All of them are extremely professional and they had thought of everything to make it all go smoothly, even down to umbrellas.
Neil had arranged a bugler to play the last post, a Union Jack and a pillow for her hat and medals, which my Mum would have loved as not only was she in the WAAFs, she died on Armistice day.
They also found us a fabulous Celebrant called Julia Hill who gave a really uplifting recount of the 99 years and 10 months my Mum had been here, that everyone said after, she made them come out smiling. That was the type of funeral I was aiming for and this fabulous team helped us achieve it. Thank you all so much.
THEY DONE A WONDERFUL JOB REGARDING TO MY BROTHER. HE LOOK SO PEACEFUL.. I WOULD RECOMMEND THIS FUNERAL HOME FOR A GOOD FIRST CLASS PROFESSIONAL JOB THAT IS DONE WITH CARE AND UNDERSTANDING ROWLAND BROTHERS FUNERAL DOES THE JOB.... THANK YOU ROWLAND BROTHERS FOR YOUR WONDERFUL SERVICE
Thank you again guys 🙂
Overall, an excellent job done by the friendly staff. I would definitely recommend Rowland Brothers to anyone.
You have an amazing team at Rowland Brothers and I will not hesitate to recommend your services.
Thanks again.
Seamless Seamless
Tracy is an asset to Rowland Brothers
Thank you Tracy
Thank you Rowland Brothers
Once again to all the staff, we as a family THANK YOU..








Thank you again Tracy and Rowland Brothers.







We are so grateful to Tony Rowland himself for calling us on a Sunday during his holiday to respond to our initial shock. Special thank you also to Emily Sharma. In order to respect Vina's religious observance, we wanted to get the funeral sorted as soon as we could, and she treated us with such professionalism and individualised care. Her understanding of the requirements of a Hindu service and her respect for the wishes of all involved were superb. These are the kinds of experiences nobody ever imagines they'll have to go through, but your reassurance and expertise during a hugely difficult time has made it so much more bearable.

Daryl came to our family home to discuss funeral arrangements with my father before he passed. The level of service we received was impeccable. Roland brothers couldn’t have done any more. From pre planning, organising cars, looking after my family and I on the day of the funeral, they really made the day go as smooth as possible.
In particular a huge thank you to Daryl, for your professionalism it was a pleasure meeting you.
I would have no hesitation on recommending Rowland Brothers for all of your funeral plans.
Many thanks for your service.
Conor Bunn
Paul Bunn’s Son.

West Wickham
Phone:Â Â Â 020 8777 4502
Email:Â Â Â westwickham@rowlandbrothers.com
Address:Â 110-112 High Streetreet
       West Wickham
       BR4 0ND
Beddington
Phone:Â Â Â 020 8681 2001
Email:Â Â Â beddington@rowlandbrothers.com
Address:Â 15 The Broadway
        Plough Lane
        BeddingtonÂ
        CR0 4QR
A special mention goes to Charlee, whose calm guidance, kindness, and thoughtful approach made an incredibly difficult time feel more manageable. While the entire team provided outstanding support, Charlee’s dedication and sensitivity stood out and meant a great deal to us as a family.
I am truly grateful for everything Rowland Brothers of Beddington did for us.
She gently guided me through every step of the process, taking the time to really listen to what I wanted and making sure Chris was cared for exactly as I hoped. When he arrived at the chapel, the love, dignity and respect with which she looked after him meant more to me than I can ever put into words.
She recommended the wonderful Fr. Sam who conducted the most wonderful service at the crematorium, he got the tone just right. And John the director on the day also showed great kindness and professionalism.
I will always be so grateful to Charlee for everything she did for us. She made an incredibly painful experience so much easier to navigate, and I knew throughout that Chris was in the safest and most caring hands. I couldn't have wished for a more compassionate funeral director, and I will never forget her kindness.
Everything went to plan, on time & with dignity.
Mum knew instantly that she didn't want to go through the process with anyone else.
Thank you Charlee, John and the rest of the Rowland Brothers team. We will never forget how you got us through some of our darkest times.
I cancelled my plans with a different director who could not come close to the level service Charlee and the team provided.
I planned my dad's funeral from over 300 miles away and Charlee had everything arranged within one day going above and beyond to make a horrible process bearable.
I was met on the day at the church by John who had called the day before to introduce himself and reassure me the day would go smoothly exactly as we expected and that's exactly what they delivered.
Exceptional, thank you!
Purley
Phone: Â Â 020 8660 5547
Email:Â Â Â Â purley@rowlandbrothers.com
Address:Â Â 44 High Street
        Purley
        CR8 2AA
never had no children and i was the only living relative fit enough to arrange his funeral i was beside my self . but from the beginning to the end i had first class treatment my uncles funeral was beautiful i would highly recommend rowlands as they treat everyone with respect and kindness with personal care
Overall we were very pleased with their service
On the day of my mums funeral John and his team were amazing. So respectful of our loss. They ensured the day ran smoothly and looked after all of us. Nothing was too much trouble. We can't thank the team enough.
Karen, Florence Horrigans Daughter
Thanks again and I will be going in to collect his ashes and my ring in a week or so and catch up with the team .
They were professional and kind.
We could not fault them in anyway.
Now we are sadly back again for my dad, but we know that we will be in good hands.


They demonstrated great compassion & respect.
Highly professional yet wonderfully personal.
Christiana Moore


Coulsdon
Phone:Â Â Â 01737 555 202
Email:Â Â Â coulsdon@rowlandbrothers.com
Address:Â 9 The Parade
       Old CoulsdonÂ
       CR5 1EH

Kindly receptionist and very professional performance by the bearers, hearse staff and Head of the Team.
This was my first experience in funeral arranging and Judi made the whole experience so much more bearable - Thanks!
Warlingham
Phone:Â Â 01883 623 067
Email:Â Â Â warlingham@rowlandbrothers.com
Address:Â 434 Limpsfield Road
       Warlingham
       CR6 9LG
Rowlands Brothers provided the utmost care and support in dealing with or dear Dad’s final journey.
We can neither thank nor recommend them enough.
Incredibly empathetic, professional and warm, nothing was too much. If you are looking for a funeral director to look after a loved one then Rowland Brothers are in my opinion the company you should use.
Thanks again to David and his staff, you were all simply fantastic
New Addington
Phone:Â Â Â 01689 842 046
Email:Â Â Â addington@rowlandbrothers.com
Address:Â 32 Central Parade
       New Addington
       CR0 0JD








