Reviews of our Purley Branch

5.0
Based on 16 reviews
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nicky Edwards
22:48 17 Oct 24
I cant thank you enough for looking after my mum. My mums funeral was yesterday and what a day. Thank you Maya for all that you done. Jan you were brilliant. Everyone said what a beautiful funeral it was.
Tom Hughman
18:31 06 Jun 24
We were delighted with the way that everything went so smoothly before and during the funeral. David in the Purley office made the planning simple and facilitated all of the elements with great communication. Peter and his team were very professional and provided a calming presence during the funeral. Mike (the celebrant) made the service flow with compassion and obvious expertise. Many of the attendees have mentioned what a success it was and how it gave Dad a beautiful send off.
Barbara Coleman
19:13 19 Feb 24
Kind, caring and professional. Made a very difficult time so much easier to cope with.
weng jo
10:18 25 Aug 23
Good environment ,Friendly Staffs and efficient service , Well recommended.
Karen Swain
20:03 30 Jun 23
We can't thank Jan of Rowland Brothers Purley Branch enough. Her empathy, support and understanding was so appreciated when dealing with the funeral preperation for my mum Florence. Her help and advice was invaluable and the whole period of time dealing with Rowlands was exceptional. I would recommend Rowlands Purley 100%.On the day of my mums funeral John and his team were amazing. So respectful of our loss. They ensured the day ran smoothly and looked after all of us. Nothing was too much trouble. We can't thank the team enough.Karen, Florence Horrigans Daughter
J Wright
22:28 02 Nov 22
When I die I would like Rowlands to handle my funeral and I’m not even local! Everything was done with the utmost care and understanding. Jan and Scott make the most wonderful team. Nothing was too much trouble, from being able to attend the chapel of rest out of hours to being able to sit in the hearse and even carry the coffin. To be offered such warmth at such a difficult time was a kindness I’ll not forget. Whilst I’ve luckily only had one other experience of funeral homes this surpassed my expectations from the moment I called to make enquiries. Jan was so helpful and even told me that should I decide to go elsewhere to just call her back if any advice was needed. You just don’t get customer service on that level these days. The chapel is restful and the staff couldn’t be more helpful and accommodating even down to introducing me to Scott who was to be in charge on the day of the funeral so that there was a feeling of continuity. Thank you both so very much.
Fiona Coppard
11:18 20 Jul 22
I lost my amazing husband suddenly and jan and the team at purley were amazing, they took great care of me and him and I was able to sit with him for the last two days before the funeral which was so important for me and they kept me going in tea. All my wishes for his funeral were carried out beautifully and the day although overwhelming with over 170 people on a very hot day he got the send off he would have been so proud of .Thanks again and I will be going in to collect his ashes and my ring in a week or so and catch up with the team .
Sarah Brown
11:04 08 Mar 22
Judi and the team at Rowland Brothers in Coulsdon has made the experience as stress-free as possible for us. We highly recommed this team for their support and sensitivity . From all of us at Carepoint Services, we are very grateful.
Tracey Epps
17:35 01 Jul 20